Contact

One desk for purchasing, buyback and services

Tell us what you need — we route it to the right specialist and usually reply the same Beijing business day.

How we can help

Three reasons teams reach out

Pick the path that matches your request — or skip ahead and write freely. We read every message.

Servers, storage and networking from major brands — ask for availability, configuration or a written quote.

Racks, mixed lots and full refreshes. For inventory files and structured quotes, use the BUYBACK desk.

Logistics, packing guidance, warranty on refurbished supply, or general partnership inquiries.

The desk

Call or email before you write a long brief. Beijing business hours — we usually answer the same day.

Office
A2209 Xinlong Building, Changping District
Beijing 102200, China

Direct lines

Mon–Fri · Beijing business hours
Same-day replies in most cases

Process

Clear handoff — no black hole between your message and a real reply. Here is the path we run for every inquiry.

Company, intent and details go to the same operations desk that prices lots and supplies refurbished hardware.

Purchase, buyback or services is assigned to the person who can answer with substance — not a generic inbox.

Expect a clear response — usually the same Beijing business day, and within 1–2 days for fuller quotes.

Follow-ups stay with one accountable contact so you are not bounced between teams.

If details are missing, we ask once — models, quantity, condition, location — so the next reply can move forward.

Written offers and service notes stay on record, so purchasing and finance can track what was agreed.

Before you write

Beijing business hours. Most inquiries get a first reply the same day — fuller quotes within 1–2 business days.

Inquiry

Include company, intent and enough detail for a useful first reply. Surplus inventory with files is faster on the BUYBACK page.

Helpful to include

We reply in 1–2 business days.

Skip the form when you already know the path — browse live inventory, or open BUYBACK for a structured request with file upload.